Terms & Conditions

1. Introduction
Welcome to Bell Curve Solutions. These Terms and Conditions ("Agreement") govern the use of our services, including consulting, ServiceM8 setup, training, and support. By engaging with our services, you agree to these terms.

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2. Services Provided
Bell Curve Solutions offers tailored business solutions, including:

• ServiceM8 setup and consulting

• Business analysis and process optimisation

• Training, troubleshooting, and ongoing support

• Additional custom services as requested

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3. Client Responsibilities

• Provide accurate information and necessary access to systems or accounts.

• Ensure that your business complies with relevant laws and regulations.

• Be available for scheduled meetings or training sessions as agreed upon.

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4. Payment Terms

• All services are invoiced according to the agreed rates or packages.

• Payments are due within 7 days of the invoice date, unless otherwise specified.

• Late payments may incur a late fee of 2% per month.

• We reserve the right to suspend services for overdue payments.

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5. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement. This includes client data, business processes, and any confidential information shared by either party.

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6. Intellectual Property

• All materials, tools, processes, and software developed by Bell Curve Solutions are the intellectual property of Bell Curve Solutions unless otherwise agreed.

• Any client-specific custom solutions may be subject to separate intellectual property agreements.

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7. Limitation of Liability

• Bell Curve Solutions will not be held liable for any damages, losses, or costs incurred as a result of using our services, except for those directly arising from our gross negligence or willful misconduct.

• We are not responsible for any disruptions to your business due to external factors beyond our control.

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8. Service Availability

• We strive to provide services in a timely manner but cannot guarantee the availability or performance of our services at all times.

• Services may be temporarily unavailable due to system maintenance, updates, or force majeure events.

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9. Termination of Services

• Either party may terminate the agreement with written notice if the terms are not being met.

• Upon termination, any outstanding invoices will be due immediately, and access to services will be revoked.

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10. Refunds and Cancellations

• Refunds for services are not provided unless specifically agreed upon in writing prior to service delivery.

• Cancellations of scheduled services require 24 hours notice, otherwise, a cancellation fee may apply.

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11. Governing Law
This Agreement is governed by the laws of Australia, and any disputes will be resolved in the jurisdiction of Australia.

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12. Changes to Terms
Bell Curve Solutions reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated to clients, and the updated terms will apply to all future engagements.

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13. Contact Information
For any questions or concerns, please contact us at:
Email: info@bellcurvesolutions.com.au
Phone: 0414355950